Bitch 101

Is It Just Me?

October 23rd 2009; Stepsons 15th birthday party 1:30pm we attend skating and getting into the Arena is maniac, there is TONS of ppl and the line is insane! Didn't have a good time, but the kids enjoyed skating. The Arena was freezing cold and I was standing around turning into a popscicle! Parks & Rec have programs; gym & swim or skate & swim, where you aren't required to pay double when you use the facilities back to back; staff is uneducated about this process and ice rink admin is unable to reach to Supervisor to confirm, she ends up giving me the reciepts needed and send me on my way.
2:30pm Setup party room for lunch.
4:30pm transition to swimming; hand over the receipts to the receptionist and she refuses to allow entrance into the swimming pool unless we pay admission again, because in her view the break we took for lunch voided our free admission from skating to swimming! Not impressed and voice my opinion to the receptionist in a loud tone, making great effort to prevent using foul language. The receptionist gets defensive and eventually makes repeated attempts to kick me out of the facility!! I demand an audience with the Supervisor and when he appears I state it's in his best interest to bring me to a private room as I intend to be loud. I voice my concerns and he agrees it was poorly handled, I was right and his poorly educated staff need to be advised better about the manner in which the facilites services function, such as the skate and swim discount. He offers to reimburse the additional costs for the extra admission fees and we enjoy the remainder of my stepsons party without incidence.

Today I attend the HSBC Bank to deposit my rent money for the Landlord, unfortunately I no longer have the account number, but have had no issues in doing a search on the account and successfully making a deposit; until today! The Teller insists that I can't search and deposit on the account, even left to speak with her Supervisor to confirm. The Teller said she'd contact the account holder to confirm I could make the deposit, but the next time I'd need the account number. I explain to the Teller that the main account holder is now deceased, therefore the only working contact information on the account would be the joint account holders phone number which would be a Michigan number beginning with 615... Teller is getting noticably upset, opens the account, writes down a number and attempts to call, obviously there was no answer. I see the number she wrote down is local and the Teller is now attempting to make my deposit, I asked her why she is NOW going to make my deposit even though she didn't get confirmation from the account holder?? I AGAIN mentioned that the number she wrote down will not work because that account holder is deceased. The Teller becomes even more upset, she's turning red and still ignoring me... So, what is the HSBC Bank policy? She said one thing and did another!!!